Resources for: Parenting and Families and Age 12-17

Information on local supports and services for parents and families to help with mental health and wellbeing.

1. Aberlour

Aberlour Children's Urgent Assistance Fund

Aberlour supports children, young people, and families across Scotland with practical and emotional help. Services include:

  • Support for families affected by addiction

  • Residential care and fostering

  • Early years and disability support

  • Early intervention

  • Urgent Assistance Fund – providing emergency cash grants for families struggling with food, heating, clothing, and other essentials. Families must have a child under 21 and be facing extreme hardship. Applications are made by a professional (e.g. social worker or health visitor) through the Aberlour website.

Phone: 0800 0856 150

Web: www.aberlour.org.uk

Website Professional referral National Free
4. Alanon Families

Al -Anon Family Groups

Al-Anon Family Groups offers free and inclusive local meetings for anyone whose life is or has been affected by someone else's drinking. Through confidential meetings and resources, it provides a safe space to share experiences and find strength and hope.

Helpline number: 0800 0086 811

Web: www.al-anonuk.org.uk

Website Services & somewhere to go Online Self referral Telephone Local Free
10. Anna Freud

Anna Freud Centre

Anna Freud Centre is a UK charity focused on improving the mental health and wellbeing of children, young people, and families. Free resources are available to download for under 5s, children and young people, families, and professionals.

The Anna Freud Crisis Messenger text service is a free, confidential, 24/7 text message support service for anyone who is feeling overwhelmed or is struggling to cope. Text AFC to 85258.

Helpline number: Text AFC to 85258

Web: www.annafreud.org/

Helpline Website Online Self referral National Free
12. Awestruck Academy

Awestruck Academy Creative Arts and Media Centre

Awestruck Academy is a vibrant creative centre in Clydebank offering free or low-cost classes in music, art, media, digital tech, gaming, and podcasting to all ages. They host community events, exhibitions, and a dedicated “Gaming Zone” with consoles and VR—alongside a coffee bar, creche, and chess club. Their friendly, inclusive space fosters confidence, creativity, and community connection.

Web: www.awestruck-academy.org.uk/

Services & somewhere to go Self referral Local Costs money
15. Baby Box Parent Club

Baby Box (Parent Club website)

Scotland’s Baby Box (Parent Club) is a free, expertly curated box of essential clothing, bedding, and baby care items packed to give every newborn a great start and serve as a safe sleep space for the first few months . Registered by your midwife around 20–24 weeks, it’s delivered before your due date and includes everything from vests and a mattress to practical items like blankets, thermometer, and baby-care tools—designed to support parenting and early bonding. 

Web: www.parentclub.scot/baby-box

Website Professional referral National Free
17. Bellsmyre DT No Text

Bellsmyre Development Trust

Bellsmyre Development Trust runs the Cutty Sark Centre in Dumbarton, a community hub offering free activities and support for all ages. They provide youth clubs, family events, gardening projects, employability drop‑ins, computer access, and counselling. It's a friendly space to get involved, meet others, and build new skills.

Phone: 01389 730111

Web: www.bellsmyretrust.org.uk

Services & somewhere to go Self referral Local Costs money
18. Benefits Grants

Benefits and Grants

mygov.scot – Benefits in Scotland is the Scottish Government’s official site for information on social security and benefits. It covers disability, carers, family support, heating help, crisis funds, and more, with guidance on eligibility, claims, and appeals. The site also links to support services like financial advice and independent advocacy.

Web: www.mygov.scot/browse/benefits

Website Online National Free
31. Centre 81

Centre 81

Centre 81 is a community hub in Whitecrook, Clydebank. It offers a wide range of activities and services for all ages, including fitness classes, IT and art workshops, a low-cost gym (Gym81), a café (Café81), and rooms for hire. The centre also hosts the ISARO Community Initiative, providing support for ethnic minorities, and Social Security Scotland's Local Delivery Service, assisting with benefit applications. 

Phone: 0141 533 7070

Web: www.clydebank-ha.org.uk/community/centre81/

Services & somewhere to go Self referral Local Costs money
Screenshot 2025 08 11 103414

Children 1st and Parentline

Children First works to keep children safe, loved and well and together with their families. They offer practical, emotional and financial support to prevent and protect children and their families from harm and to support them to recover from trauma and abuse. If your family are feeling stressed or anxious Children First Support Line can help.

Helpline number: 08000 28 22 33

Web: https://www.childrenfirst.org.uk/

Website Online Telephone National Free
76. KIDS NHS GGC

KIDS - Kids Independently Developing Skills

A helpful site with easy-to-understand health advice for kids, parents, and carers. Find tips on keeping your child healthy, spotting common illnesses, and knowing when to get extra help. You can find out about attending hospital and clinic appointments, with examples of children and young people’s experiences with health services. There are also links to supporting websites and other sources of help.

Web: www.nhsggc.org.uk/kids/

Website Download Online Local Free
100. My World Of Work No Text

My World of Work

Scotland’s free online careers information and advice service provided by Skills Development Scotland. It helps people of all ages explore careers, understand their strengths, build CVs, search for jobs and training, and plan their next steps with easy‑to‑use tools and guidance.

Web: www.myworldofwork.co.uk/

Website Online National Free
101. Nacoa

NACOA (National Association of Children of Alcoholics)

Providing information, advice and support for everyone affected by a parent’s drinking via a website, webchat and a free helpline.

Helpline number: 0800 358 3456

Web: http://nacoa.org.uk/

Helpline Website Online Self referral Telephone National Free
It's Not Ok Logo

It's Not OK

a UK awareness campaign and resource hub focused on preventing and responding to child sexual exploitation. The site offers information to help young people, parents, carers and professionals recognise the signs, understand what child sexual exploitation is, and know how to get help or report concerns. It also provides campaign materials and support to raise awareness and protect young people.

Web: https://www.itsnotokay.co.uk/

Website Online Self referral National Free
122. Runaway Helpline

SafeCall

Safecall can help if you are thinking about running away, if you have already run away, or if you have been away and come back. You can also contact if you are worried that someone else is going to run away or if they are being treated badly or abused.

Helpline number: call or text 116 000

Web: https://safecall.org.uk/

Helpline Website Online Self referral Telephone National Free
124. Salveson Mindroom With Text

Salvesen Mindroom Centre

 

A Scottish charity that champions neurodiversity and works to improve the lives of neurodivergent children, young people and their families. The organisation provides tailored advice, one‑to‑one support and advocacy up to age 25, aiming to remove barriers, increase opportunities and promote a more inclusive society

 

 

Phone: 0131 370 6730

Web: www.mindroom.org/

Website Online Telephone National Free
132. SFAD With Text

SFAD Scottish Families Affected by Alcohol and Drugs

 

Offers free national support for anyone affected by someone else’s substance use, including helpline, one‑to‑one help and bereavement support.

Routes, their youth programme available in West Dunbartonshire, supports people aged 12–26 impacted by a family member’s alcohol or drug use, providing emotional support, practical help and positive activities

 

Helpline number: 08080 10 10 11

Web: www.sfad.org.uk/

Services & somewhere to go Self referral Telephone Local Free
134. Scot Refugee Council

Scottish Refugee Council

 

Scotland’s national refugee charity, providing free, confidential advice and support to refugees and asylum seekers as they rebuild their lives. Their services include guidance on housing, welfare, asylum processes and community connections, as well as specialised support for new refugees and people arriving from Ukraine. They also campaign for refugee rights and work to build welcoming, inclusive communities across Scotland.

 

Helpline number: 0808 196 7274

Web: www.scottishrefugeecouncil.org.uk/

Website Online Self referral Telephone National Free
151. Teen Sleep Hub

Teen Sleep Hub

The one stop shop for all you need to know about sleep. If you’re looking for advice on how to sleep better, would like tips on tweaking your routine or help to understand the science behind your sleep patterns, you’ll find it all here.

Phone: 03303 530 541

Web: www.teensleephub.org.uk/

Website Download Online National Free
155. The Phoenix Centre

The Phoenix Centre

The Phoenix is a community hub for the people of Dumbarton West, based in Castlehill. Some activities have a cost.

Web: https://www.rockcommunitychurch.org.uk/phoenix

Services & somewhere to go Self referral Local Free
158. Thinkuknow

Think You Know

The National Crime Agency's CEOP Education team aim to help protect children and young people from online child sexual abuse through an education programme, providing training, resources and information to professionals working with children, young people and their families. Age specific videos and webpages are also available on this site.

Web: www.thinkuknow.co.uk/

Website Online National Free
166. Strategic Skills Pipe W4U

WD Strategic Skills & Support Pipeline

The Strategic Skills Pipeline is a key element in West Dunbartonshire's employability and employment strategy. The Pipeline provides a route map identifying national and local service provision that is available to support residents into employment through a staged process, at the core of which, is the identification of individual need.

Web: https://westdun.wixsite.com/sspipeline/skillspipeline

Website Online Self referral Local Free
181. WD Libraries

WD Libraries for Babies and Children

West Dunbartonshire libraries have a range of activities and resources for babies, children and parents, including baby massage and lego club.

Web: www.west-dunbarton.gov.uk/libraries/libraries-for-children-and-babies/

Services & somewhere to go Online Self referral Local Free
184. WD Schools And Learning

WD School and Educational Grants

Information on school and educational grants available within West Dunbartonshire.

Web: www.west-dunbarton.gov.uk/schools-and-learning/school-and-educational-grants/

Website Professional referral Self referral Local Free
184. WD Schools And Learning

WD Schools and Learning

Local schools' contact details, information on term dates, extra-curricular activities, how to apply for childcare and more.

Web: www.west-dunbarton.gov.uk/schools-and-learning/

Website Online Local Free
203 Young Scot

Young Carers Package (Young Scot)

Information on how to apply for the Young Carers Package, Carer’s Allowance and the Young Carer Grant.

Web: www.young.scot/get-informed/what-you-re-entitled-to-as-a-young-carer-in-scotland

Services & somewhere to go Online Professional referral School Referral Self referral Telephone Local Free
197. Young Carers YSI

Young Carers' Club at Y Sort It

If you are aged 12-18 and provide care and support to others, including parents, grandparents, brothers and sisters, then you are a young carer. If you are aged 12-25 and would like to meet with other young carers then contact Y Sort-it to find out more about their young carers clubs in Clydebank and Dumbarton.

Phone: 0141 941 3308

Web: https://ysortit.com/young-carers/

Services & somewhere to go Online Professional referral School Referral Self referral Telephone National Free
149. Kinship Carer WD Facebook Group

Kinship Care West Dunbartonshire

Provides support for kinship carers in West Dunbartonshire. They offer a network of resources, advice and community connections to help those raising children who cannot live with their parents.

 

 

Web: www.facebook.com/kinshipcarewestdunbartonshire

Services & somewhere to go Self referral Local Free
Faifley Foodshare

Faifley Food Share

Faifley Foodshare offers free food for individuals and families in the Faifley area who may be struggling. They collect surplus food from supermarkets and donations, making it available to anyone who needs it, in a friendly and welcoming environment. It’s a place to get essential supplies and connect with your community. Check facebook page for opening hours.

Web: https://www.facebook.com/faifleyfoodshare/

Services & somewhere to go Self referral Local Free
NSPCC Logo

NSPCC

Dedicated to keeping children and young people safe, the NSPCC website offers clear, supportive advice for children, parents, carers and professionals on staying safe, spotting concerns and getting help. It also provides access to free, confidential support services like Childline and the NSPCC Helpline, so no one has to face worries alone. You can also send an email or complete a 'report abuse online' form at any time for free via the website. You don’t have to say who you are.

Helpline number: 0808 800 5000 10am-4pm Monday - Friday

Web: https://www.nspcc.org.uk

Helpline Website Online National Free
Internet Matters Logo

Internet Matters

dedicated to helping children and young people aged 3-18 stay safe online. They provide free, expert-backed resources tailored to different ages, online activities, and specific needs, including support for neurodivergent, LGBTQ+, and care-experienced children. Their tools include age-specific guides, conversation starters, and digital safety checklists, all designed to empower parents, carers, and professionals to navigate the digital world confidently 

Web: https://www.internetmatters.org/

Website Online National Free
FASD Hub

FASD Hub Scotland

The FASD Hub at Adoption UK supports families and professionals in Scotland living with or caring for someone with Fetal Alcohol Spectrum Disorder (FASD). They offer an advice line, one-to-one support, online peer groups, training, and free resources to help understand and manage FASD at home, in school, and in the community.

Helpline number: 0300 666 0006 (option 2)

Web: https://www.adoptionuk.org/fasd-hub

Website Online Self referral National Free
SCRA

Scotland's Children's Reporter Administration

 

The national body that supports Scotland’s Children’s Hearings System. It helps protect children and young people at risk by investigating referrals, organising Children’s Hearings, and ensuring that those who need compulsory support receive it. SCRA provides information and guidance for children, young people, families and professionals, and works to ensure positive futures for vulnerable children across Scotland.

 

 

Phone: 0131 244 8540

Web: https://www.scra.gov.uk/

Website Online Telephone Local Free
Get Self Help

Get Self Help

This website provides resources for Cognitive Behaviour Therapy (CBT).

CBT has been proven to help mental health problems. This website provides CBT self help and therapy resources, including worksheets and information sheets, plus videos and self help mp3s.

Web: https://www.getselfhelp.co.uk/

Website Download Online National Free
Scottishconflictresolution

Scottish Centre for Conflict Resolution

 

A national charity specialising in mediation and family conflict support. They offer free digital resources, workshops and training to help young people, parents and professionals understand conflict, manage emotions and strengthen relationships. Their award‑winning tools focus on early intervention and reducing family breakdown by improving communication and emotional awareness.

 

 

Web: https://www.scottishconflictresolution.org.uk/

Website Online Self referral National Free
Adhdandyou.Co.Uk

ADHD and You

ADHD and You is a resource hub for people living with ADHD, as well as their families and carers. It offers practical tips, expert advice, and downloadable tools to help manage ADHD at home, school, and work.

Web: https://www.adhdandyou.co.uk/

Website Download Online National Free
Tourettescotland.Org

Tourette Scotland

Tourette Scotland is a charity providing support, advice and awareness for anyone living with Tourette's in Scotland and their families. 

Web: https://www.tourettescotland.org/

Website Online National Free
Whizz Kids

Whizz Kids

The UK’s leading charity supporting young wheelchair users up to 25 years old provides them with the equipment and skills they need to live life as independently as possible. To enjoy all of the opportunities and activities that so many others take for granted ‐ at home, at school, at work and beyond.

Web: https://www.whizz-kidz.org.uk/

Website Online National Free
Contact

Contact

A charity offering information, guidance, and emotional support to families raising disabled children from birth up to age 25, regardless of diagnosis. They provide a national helpline, Listening Ear telephone therapy, expert parent guides, and workshops on topics like benefits, education, sleep, and wellbeing . Regional offices run family events such as accessible outings and coffee mornings.

Helpline number: 0808 808 3555

Web: https://contact.org.uk/

Helpline Website Online Self referral National Free
Slco

The Speech Language Communication Company

Based in Dundee, SLCo is Scotland’s only charity set up to support the needs of children and young people who experience speech, language and communication problems and make sure that their families get the help and guidance they need. SLCo provides an information, guidance and support service for parents and carers, and offers a range of evidence-based therapeutic, skills and activity based support for children and young people.

Helpline number: 01382 250060

Phone: 01382 202644

Web: https://www.speech-language-communication-company.uk/

Helpline Website Online Self referral Telephone National Free
Enquire Logo

Enquire

A free, independent resource for parents, carers, professionals, and young people across Scotland, offering confidential guidance on additional support for learning. Enquire provides a telephone helpline, email inquiries, and easy-to-read guides and factsheets. It also features a dedicated youth site, Reach, designed to help young people understand their rights and express their views.

Helpline number: 0345 123 2303

Web: https://enquire.org.uk/

Helpline Website Online Telephone National Free
Scot Autism

Scottish Autism

 

Scotland’s leading autism charity, offering a wide range of services that support autistic people and their families. Their work includes personalised support, education, day and vocational programmes, supported living, outreach and specialist transition services. They also lead change through research, training, advocacy and campaigning to create a more inclusive society for autistic people.

Helpline number: 01259 222022

Phone: 01259 720044

Web: https://www.scottishautism.org/

Helpline Website Online Self referral Telephone National Free
Childnet Logo

Childnet

Childnet helps kids and teens stay safe and have fun online. They’ve got cool games and videos that teach you how to spot tricky situations like fake news or bullying, and how to be kind online. You can also find tips for parents and teachers, plus ways to help your friends be safe too. It’s all about making the internet a better place for everyone!

 

Web: https://www.childnet.com/

Website Online National Free
Forces Chidren's Education Logo

Forces Children's Education

This website includes clear and accurate information for education professionals and Armed Forces families in Scotland, with information and resources being added regularly.

Web: https://forceschildrenseducation.org.uk/

Website Online National Free
129. 130. Scotland's Redress Scheme Scot Gov

Pregnancy and parenthood while you are in school or education

 

This leaflet explains your rights if you’re pregnant or becoming a parent while still in school or college. It tells you that you’re allowed to stay in education, who you can talk to for support, and how your school should help you make choices that feel right for you. It also reminds you that teachers must keep your information private unless you or your baby are at risk.

 

Web: https://www.gov.scot/binaries/content/documents/govscot/publications/advice-and-guidance/2023/03/pregnancy-parenthood-school-education-leaflet/documents/pregnancy-parenthood-school-education/pregnancy-parenthood-school-education/govscot%3Adocument/pregnancy-parenthood-school-education.pdf

Download Online National Free
Connecting Scotland

Connecting Scotland - Digital Skills

Digital skills resources for families, children and young people, bringing together tools and guidance to support safe, confident use of the internet. Topics include online safety, fake news, managing screen time, privacy and digital wellbeing. It is ideal for parents, carers, youth workers and young people looking to build digital confidence.

Web: https://connecting.scot/digital-champions/digital-skills/families-children-and-young-people

Online National Free
Internet Legends

Be Internet Legends

Be Internet Legends is a free online safety and media-literacy programme aimed at 7–11-year-olds in UK schools. It teaches five key behaviours—Sharp, Alert, Secure, Kind, and Brave—through engaging activities like the Interland game, lesson plans, assemblies, and family resources to help children confidently and safely navigate the web . Includes a Be Internet Legends Curriculum for teachers to download lesson plans to deliver in class, including classroom activities.

Web: https://beinternetlegends.withgoogle.com/en_ie/

Website Download Online National Free
Safer Internet Centre

UK Safer Internet Centre

Helping children and young people stay safe online. Including guides and resources for a range of audiences
from parents, education, social work, healthcare, and more.

Helpline number: Professionals Online Safety Helpline 0344 381 4772

Web: https://saferinternet.org.uk/

Website Download Online National Free
Clydebank Can Logo

Clydebank Can

Clydebank Can is a community-based project that aims to bring to life the canal and bandstand area of Three Queen’s Square in Clydebank. It will bring more arts and leisure activities into the area for local people to enjoy, giving everyone in the community more opportunity to take part in events and activities which improve health and wellbeing, and increase social and economic activity in the area.

The website also contains a 'What's On' section with a wealth of information on local events, clubs, activities and more.

Web: https://www.clydebankcan.com/

Website Services & somewhere to go Online Local Free
Silvercloud Logo

Silvercloud

A website with courses you can do to improve your mental wellbeing. You can learn new ways to deal with the challenges you’re facing. Courses are available for students (16yrs+), adults, and parents/carers.

It is free, use the code Scotland2020 and an email address to sign up. 

Web: https://wellbeing.silvercloudhealth.com/onboard/nhsscotland/

Website Online Self referral National Free
CEOP Logo

Child Exploitation and Online Protection

Are you worried about online sexual abuse or the way someone has been communicating with you online? The CEOP are here to help and this website has advice for you. You can make a report directly to them if something has happened online which has made you feel unsafe, scared or worried.  They take all reports seriously and will will do everything they can to keep you safe.

 

Web: https://www.ceopeducation.co.uk/11_18/

Website Online National Free
Play Scotland Logo

Play Scotland

 

A national organisation dedicated to promoting and developing children’s right to play across Scotland. They provide practical play ideas, resources, training, and policy guidance to help families, schools and communities create high‑quality, inclusive play opportunities that support children’s wellbeing, development and happiness.

 

 

Web: https://www.playscotland.org/

Website Online Self referral National Free
Shameless Youths Logo Final

Shameless Youths

 

A youth‑led West Dunbartonshire campaign promoting open, judgement‑free conversations about online life, consent and healthy digital relationships. It provides guidance, videos and resources for young people, parents and professionals to support safer, more positive online experiences.

 

 

Web: https://www.west-dunbarton.gov.uk/community/shameless-youths

Website Online Local Free
Cerebral Palsy Scotland

Cerebral Palsy Scotland

Cerebral Palsy Scotland is a Glasgow-based charity supporting children, young people, and adults with cerebral palsy across Scotland. They offer access to specialist therapy, including the Bobath concept, and provide fully funded therapy sessions for children through the Better Start programme. The charity also hosts social events, provides mental health and wellbeing support, and maintains a comprehensive support directory to connect families with relevant services.

Phone: 01413525000

Web: https://cerebralpalsyscotland.org.uk/

Website Services & somewhere to go Online Self referral National Costs money

Hollie Guard app

A free personal safety app from the Hollie Gazzard Trust. It lets you discreetly send an alert by shaking your phone or tapping a button that shares your location and live audio/video with your emergency contacts. Features include journey tracking, meeting timers, fall detection, and “stealth” or “deterrent” modes to help you stay safe in risky situations.

Web: https://hollieguard.com/

App Online National Costs money
Screenshot 2025 09 15 145809

Shore by Shorespace

Aa safe, anonymous website where young people can get support if they’re worried about sexual thoughts or behaviour—whether it’s their own, someone else’s, online or offline. It offers reliable info about sex, the law, consent and managing emotions, plus confidential live chat (Mon-Thu, 5-8pm) and email support. Perfect if you need trusted advice but don’t want to go through friends or family.

Web: https://shorespace.org.uk/

Website Online National Free
Outsidethebex Logo

Outside the Box

Outside the Box provides development support to groups and people across Scotland who want to make a difference in their communities.

They have loads of downloadable resources such as cost of living guides, info for LGBTIQ+ families, and human righths and equality.

Phone: 0141 419 0451

Web: https://otbds.org/

Online National Free
WDC Education Logo

WD Education - Getting it Right for Every Child (GIRFEC)

Getting It Right for Every Child (GIRFEC) is West Dunbartonshire Council’s approach to making sure all children and young people get the right support to succeed and thrive in school and life. It aims to identify and meet individual needs early through universal and targeted support, involve children and families in planning, and coordinate help from education and other services so every child can reach their potential.

Web: https://www.west-dunbarton.gov.uk/schools-and-learning/schools/additional-support-for-pupils/getting-it-right-for-every-child-girfec/

Website Online Local Free
2019 Child Bereavement Logo

Child Bereavement UK

 

Helps children, young people (up to age 25), parents and families rebuild their lives when someone important dies or when a child dies or is dying. They offer free, confidential support by phone, video or in person, along with specialist resources for both families and professionals.

 

Helpline number: 08000 288 840

Web: https://www.childbereavementuk.org/

Helpline Website Services & somewhere to go Online Self referral Telephone National Free
Voice Collective Logo

Voice Collective

 

A UK‑wide project supporting children and young people who hear voices, see visions, or have other unusual sensory experiences. They offer peer support groups, a moderated Discord forum (ages 13–25), one‑to‑one support and resources for families and professionals, providing safe, non‑judgemental spaces to help young people make sense of their experiences.

 

Web: https://www.voicecollective.co.uk/

Website Online National Free
106. NHSGGC Healthy Minds

Occupational Therapy, Physiotherapy, Speech and Language Therapy

 

Weekly Therapy Advice Lines in West Dunbartonshire

Speech & Language Therapy
For advice about your child’s speech, language or communication:

  • Tuesday, 11am–1pm: 01389 828265
  • Thursday, 11am–1pm: 0141 562 8862

Occupational Therapy
For questions or worries about a child’s self‑care, play or school skills:

  • Tuesday, 1:30pm–4pm: 0141 531 6536
  • Friday, 9:30am–12 noon: 0141 531 6536

Physiotherapy
For concerns about movement development or recovery from joint pain/injury:

  • Thursday, 2pm–4pm: 01389 817246

If the line is unavailable, please try again the following week.

 

 

Web: https://www.nhsggc.scot/hospitals-services/services-a-to-z/specialist-childrens-services/contact-us/

Helpline Services & somewhere to go Online Telephone Local Free